Redirecting traffic from deleted Help Center articles Follow

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9 comments

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    Joe Fedric (Edited )
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    Stephen

    Is there a non-Javascript method to control redirected traffic? Javascript assumes that users have JS enabled. This also doesn't seem very scalable to manage content long-term, because we have limited ability to see the redirects, for control and for analytics.

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    Scott

    There is an error in the following line:

    if ( isArticle && notDefaultLaugage && isErrorPage ) {

    Should be notDefaultLanguage.

     

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    Merav B

    Thanks for pointing on that error! It works for me now.

     

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    Jessie Schutz

    Thanks for the heads-up, Scott! I've contacted our Docs team so we can get that fixed.

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    Steve Graham

    I put in some redirects and it doesn't work on a phone - the "?mobile_site=true" parameter seems to cause a problem, although I'm not sure why.  I've tested it other ways and it works fine, even with dummy content after the ID or "?asdfads=asdfasdfasd" and it redirects.  But for some reason with "?mobile_site=true" it doesn't redirect.

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    Brooke Wayne

    I would like to second Stephen's point above - a non-JS method would be greatly appreciated! 

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    Nicole Relyea

    Hey Brooke - 

    Thanks for the feedback, and welcome to the Zendesk Community!

  • Avatar
    Jessie Schutz

    Hey Steve! Welcome to the Community!

    So I don't really know much of anything about JS, but I had a thought. Are you using the Copenhagen theme? It's a responsive theme so there's no mobile version per se...do you think that could be the issue?

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