Creating a Help Center for one of your brands (Professional Add-on and Enterprise) Follow



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    Jehnna Koch

    If you accidently created a help center from one of your brands. How do you delete it?

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    Is that possible to create multiple Help Centers for one Brand?

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    Nicole - Community Manager

    Hi Angie, 

    Thanks for your question. You can only create one Help Center for each Brand that you have set up. 

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    Tom Ronen


    We are going through a re-branding process and will need to maintain two-brands for a short period of time. Can I duplicate my current knowledge-base and just change the brand hosting and design?

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    Nicole - Community Manager

    Hey Tom - 

    The only way to duplicate your current Knowledge Base would be to export everything from your current one, and then import into the new one - unfortunately there's no magic button that will duplicate it all for you. 

    Best of luck with the rebrand, though! Those are always exciting times. 

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