To enable users to search across multiple help centers
- In Guide, click the Settings icon () icon in the sidebar, then click Search settings.
- Under Multiple help center search, click Manage.
- Click Include Gather community posts from your selected Help Centers in search results if you'd like to include community posts from the selected help centers in the search results.
Knowledge base articles are included by default and cannot be excluded.
- Select the name of each help center you want to include in the search results.
The name of each help center that's been activated for a brand appears in the list. You might not have a corresponding help center for each of your brands.
- Click Save.