You can install and manage your Chat app integrations from the Zendesk My Apps page.
If your Chat account is linked to Zendesk Support, you can make changes to your installed Chat apps from the Chat dashboard. Any updates you make to apps in your dashboard appear for all your Chat agents. Chat agents must be signed on to Support to use these Chat apps.
You must be an administrator on Zendesk Chat Team or above with any Zendesk Support plan to update apps.
To access the My Apps page
- Click the Settings icon () in the sidebar, then Account, and then select the Apps tab.
The My Apps page appears, showing your currently installed apps.
On the Currently Installed tab you can see enabled and disabled apps.
On the Private Apps tab you can see private apps that are ready to be installed.
Managing your installed apps explains how to work with your apps.