Sending automatic responses to social messages

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  • Mypoz zendesk

    my wechat backoffice dashboard, the server setting, already have existing URL and token occupied by other services.


    how can we apply the URL & token from zendesk again?

  • Erika Camille Sundian
    Zendesk Community Team

    Hi there,

    Could I please confirm that you have followed our article Setting up your LINE or WeChat channel (Social Messaging add-on)?

    Please let me know how you go with this and if you have any further questions, please do not hesitate to respond and I will do my best to help!


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