Third party and social messaging channels
- Social and third-party messaging resources
- About messaging channels for the Zendesk Agent Workspace
- Adding Facebook Messenger channels to the Zendesk Agent Workspace
- Adding Twitter DM channels to the Zendesk Agent Workspace
- Adding WhatsApp channels to the Zendesk Agent Workspace
- Adding WeChat channels to the Zendesk Agent Workspace
- Adding LINE channels to the Zendesk Agent Workspace
- Adding Sunshine Conversations channels to the Zendesk Agent Workspace
- Adding and configuring Instagram Direct
- Using the Slack Direct Messages channel
- Setting up your public Facebook channel
- Setting up your public Twitter channel
- Enabling customers to continue conversations through social channels
- Sending automatic responses to social messages
- Using the Message Us button to guide users to your WhatsApp or Facebook Messenger channel
- Adding social media buttons to your emails
- Reauthorizing and confirming the connection between Zendesk Support and your Facebook pages
- Setting brand for your Facebook channel
- Setting brand for your Twitter channel
- Migrating social messaging channels to the Zendesk Agent Workspace (Facebook Messenger, Twitter DM)
- Migrating social messaging channels to the Zendesk Agent Workspace
- Reporting for social messaging (Social Messaging app)
- Using social messaging channels (standard agent interface)
- Installing and setting up social messaging channels (standard agent interface)
- Setting up your WhatsApp channel (standard agent interface)
- Setting up your LINE or WeChat channels (standard agent interface)
- Social and third-party messaging resources
- About messaging channels for the Zendesk Agent Workspace
- Adding Facebook Messenger channels to the Zendesk Agent Workspace
- Adding Twitter DM channels to the Zendesk Agent Workspace
- Adding WhatsApp channels to the Zendesk Agent Workspace
- Adding WeChat channels to the Zendesk Agent Workspace
- Adding LINE channels to the Zendesk Agent Workspace
- Adding Sunshine Conversations channels to the Zendesk Agent Workspace
- Adding and configuring Instagram Direct
- Using the Slack Direct Messages channel
- Setting up your public Facebook channel
- Setting up your public Twitter channel
- Enabling customers to continue conversations through social channels
- Sending automatic responses to social messages
- Using the Message Us button to guide users to your WhatsApp or Facebook Messenger channel
- Adding social media buttons to your emails
- Reauthorizing and confirming the connection between Zendesk Support and your Facebook pages
- Setting brand for your Facebook channel
- Setting brand for your Twitter channel
- Migrating social messaging channels to the Zendesk Agent Workspace (Facebook Messenger, Twitter DM)
- Migrating social messaging channels to the Zendesk Agent Workspace
- Reporting for social messaging (Social Messaging app)
- Using social messaging channels (standard agent interface)
- Installing and setting up social messaging channels (standard agent interface)
- Setting up your WhatsApp channel (standard agent interface)
- Setting up your LINE or WeChat channels (standard agent interface)