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Third party and social messaging channels
Social and third-party messaging resources
Edited Oct 16, 2024
8 votes · 0 comments
8
Votes
0
Comments
Adding and configuring the Apple Messages for Business channel
Edited Jan 23, 2025
1 vote · 6 comments
1
Vote
6
Comments
Sending automatic responses to social messages
Edited Sep 09, 2024
3 votes · 22 comments
3
Votes
22
Comments
Adding social media buttons to your emails
Edited Jul 24, 2024
0 votes · 15 comments
0
Votes
15
Comments
Using the Message Us button to guide users to your WhatsApp or Facebook Messenger channel
Edited Sep 09, 2024
3 votes · 6 comments
3
Votes
6
Comments
Enabling customers to continue conversations through social channels
Edited Jun 21, 2024
2 votes · 6 comments
2
Votes
6
Comments
Setting up your public Facebook channel
Edited Nov 25, 2024
39 votes · 28 comments
39
Votes
28
Comments
Setting brand for your Facebook channel
Edited Jun 21, 2024
1 vote · 0 comments
1
Vote
0
Comments
Reauthorizing and confirming the Zendesk Support - Facebook pages connection
Edited Sep 09, 2024
1 vote · 1 comment
1
Vote
1
Comment
Adding Facebook Messenger channels
Edited Sep 09, 2024
2 votes · 24 comments
2
Votes
24
Comments
Adding and configuring the Instagram Direct channel
Edited Sep 09, 2024
7 votes · 86 comments
7
Votes
86
Comments
Adding LINE social messaging channels
Edited Sep 09, 2024
4 votes · 6 comments
4
Votes
6
Comments
Adding the Slack Direct Messages channel
Edited Jun 21, 2024
4 votes · 21 comments
4
Votes
21
Comments
Adding Sunshine Conversations channels to the Zendesk Agent Workspace
Edited Sep 27, 2024
2 votes · 1 comment
2
Votes
1
Comment
Setting up your X (formerly Twitter) channel
Edited Jun 21, 2024
8 votes · 11 comments
8
Votes
11
Comments
Setting brand for your X (formerly Twitter) channel
Edited Jun 21, 2024
1 vote · 0 comments
1
Vote
0
Comments
Adding X (formerly Twitter) Direct Messages channels
Edited Sep 09, 2024
1 vote · 0 comments
1
Vote
0
Comments
Adding WeChat social messaging channels
Edited Sep 09, 2024
3 votes · 14 comments
3
Votes
14
Comments
Adding WhatsApp channels to the Agent Workspace
Edited Sep 09, 2024
4 votes · 38 comments
4
Votes
38
Comments
Using WhatsApp template messages to bypass the 24-hour rule
Edited Sep 09, 2024
3 votes · 6 comments
3
Votes
6
Comments
Edited Aug 05, 2024
0 votes · 0 comments
0
Votes
0
Comments
Migrating social messaging channels to the Zendesk Agent Workspace (Facebook Messenger, Twitter DM)
Edited Jun 21, 2024
2 votes · 1 comment
2
Votes
1
Comment
Migrating social messaging channels to the Zendesk Agent Workspace (WhatsApp, LINE, WeChat)
Edited Jun 21, 2024
2 votes · 6 comments
2
Votes
6
Comments