Installing and Using the Super Admin app

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  • Jessica Strozyk

    Was there a change to this app? We just installed it but there are no groups displayed in the table (other than the default group) and in the export that column is empty. If I filter by group, I get no results. I also don't have the option to add groups as a column which is different from the screenshot in this article.

  • Brett Bowser
    Zendesk Community Team

    Hey Jessica,

    I reached out to our apps team and it looks like there was an update pushed to change this functionality. We received reports of performance issues so this was updated to address that issue. We hope to return this to it's previous functionality in the future but no information to provide at this time.

    Thanks for bringing this to our attention!

  • Joe Vita

    This app should be included as standard functionality. All of its features are offered by similar SaaS companies included in the base products.

  • Reshma Patel

    The export functionality is only exporting the first 100 results listed on page 1. How do I get it to export all the results? I hope I do not have to go page by page. If so there should be a select all records across all the pages. 


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