Adding and removing agents from groups

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  • Uri Argaman

    Is there any way to remove the default group in bulk?

    I have a group of fifty agents I want to delete, do I really need to go into each agent and change their default group?

  • Brett Bowser
    Zendesk Community Team

    Hey Uri,

    You would most likely need to use the API to accomplish this. More information in our documentation here: Update many users

    Let me know if you have any other questions.


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