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Explore recipe: Creating advanced groups



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Rob Stack

Zendesk Documentation Team

Edited Jun 21, 2024


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Hello! I have created a group for customer types on organization ID and I've set it so that any org ID without a grouping has a separate name.

Now I am trying to add graphs that show metrics for each of the three groups. Before I added a third grouping, everything was working as I'd expect it to. However, once I added the new group, it doesn't come up in the graph unless I filter on it specifically. I want to see all groups in a single graph. I can only see the main group + 'anything else' group together.

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