Setting up Shopify profiles and events for Sunshine in Support

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  • Anton Verhelst

    The Sunshine profile and events feature is available for customers on the Suite Enterprise Plan or above.

    Yet I have a Professional plan customer where it just shows. Is this information correct?

  • Sean Bourke
    Zendesk Product Manager

    Hi Anton Verhelst,

    Thanks for your comment. Shopify profiles and events is available for all Sunshine eligible plans - Zendesk Suite plans or Legacy Support Enterprise plans and above.

    We'll update this article to reflect this.

  • I'm wondering if there's any possibility of this same feature being created for ZD Sell? So agents can see Sell CRM data inside the ZD ticket for a user? 


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