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Adding alert thresholds to Explore live data widgets



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Rob Stack

Zendesk Documentation Team

Edited Jun 21, 2024


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Is it not possible to have multiple thresholds for alerts in a single live data widget? I tried this for support tickets but I can only add 1 threshold. It would be ideal for our dashboard to have multiple thresholds and different colors for each. 

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Olá, não consigo definir vários limites de alerta de novos tickets segmentando por grupo ou algum outro campo personalizado?

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Rob Stack

Zendesk Documentation Team

Olá, estou usando o Google Tradutor. Peço desculpas por quaisquer erros.
No momento, você não pode ter vários limites para um widget ao vivo, mas esta seria uma boa sugestão para adicionar à nossa seção de feedback do produto. Obrigado!

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Hi Rob,

Can you see the customers who are viewing your documentation?

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As per Sidney's comment from 3.5 years ago, is it possible to add multiple alerts to live data widgets?  One alert only shows when things are going bad (unfortunate primary focus), but we should be able to highlight when they are also going well with multiple alerts.  Any update on this?

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