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Can I use Zendesk to send bulk text messages?



Edited Jul 09, 2024


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Hi from Textline! We're one of those partners Mark mentioned with the ability to send mass messages-- and an integration with Zendesk Support & Sell. Wanted to throw a link up to our marketplace page: https://www.zendesk.com/apps/sell/106909/textline/

Hope we can help anyone who stumbles upon this post :) 

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Hi Julia,

 When I try to install Textline it's sending me to "RO?" Not familiar with that account or login. Would you have any advice for that? Thanks! 

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Hey Roy - Welcome to the community! In case Julia isn't watching this thread or is otherwise unavailable, it'll probably be a good idea to contact Textline  support using the link on their app's page in our Marketplace: Textline
 

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Thanks, Dave!

Hi Roy Smith - I'm not familiar with what RO is. Mind including a screenshot? Feel free to reply here or email me (julia@textline.com) for additional help!

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Julia Wilkerson You comment says that textline works with both Support and Sell Zendesk channels.  However, that is not mentioned in the Marketplace app.  Just want to confirm I didn't misread your comment.  Does it work for the Support channel in addition to Sell?

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James Molina - Confirming Textline integrates with both Zendesk Support and Sell. Thanks so much for pointing out that error in the marketplace listing. Will get that fixed.

In the meantime, if you'd like to learn more about the integration, feel free to send me an email (Julia@textline.com

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