How do I update the email integration on my account?

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    My colleague Jon Wilson - sales person - at K-Laser UK (VBS Medical) when using his email system and adding notes to Zen for his accounts are visible on his computer

    BUT when I or other people look on Zen desk NONE of his notes or emails are visible to us, despite being an admin for the whole account.

    Please can you help

    Stephen Barabas


  • Dave Dyson

    Hi Stephen, I see Lisseth in our customer care team has already responded to your ticket, she'll be the best person to handle your question.


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