Question
How can I pay for minutes in Talk?
Answer
There are two options available for paying for minutes in Talk:
- Pay-as-you-go: If you use a credit card to pay for Zendesk, you pay for any Talk-related fee in your monthly bill at the end of the billing cycle.
- Pre-purchased in bulk: If you pay for your Zendesk via invoice, you must pre-purchase usage credit ahead of time.
For more information about payment methods for Talk, see the article: Zendesk Talk billing FAQ.