Why do I get the error "There was an error processing your request. Please try again later." when trying to request a callback?

Question

Why do I get the error There was an error processing your request. Please try again later. when trying to request a callback?

 

Answer

This error happens when:

• The account has a queue size of 0, meaning we can't put any calls in the queue.
• The queue size is maxed out and we can't put any more calls in the queue.

To fix this issue, increase your maximum queue size. For more about error messages in Talk, see the article: What are the most common Talk error messages?