Issue symptoms
I am unable to call the toll-free number of my customers through Zendesk Talk. Sometimes Talk just rings and then disconnects. Other times, I reach the customer's IVR, and then when I select the department then the call ends.
Conditions
You are using a toll-free number on Talk to call to another toll-free number.
Resolution
Toll-free numbers are not able to call other toll-free numbers. To resolve this, use a local number on your account to make outbound calls to toll-free numbers.
To understand why this is the case, see the article: Can I forward calls from my current toll-free number to my Zendesk Talk toll-free number?
For more information about toll-free numbers, see the article: Can I make outbound calls with my toll-free number?
3 comments
Anamul Hoque Raju
send mail - Hello Garena, I have completed the new patch update but my account is still banned, and I request you to Unban my account , I have not used any 3rd party application as game booster is pre installed in my phone and I've spend a lot of time and money in my account. Now I will follow all the rules and regulations of the game , Please unban my free fire account. UID - 1641814387IN GAME NAME - S᭄ʀᴀᴊᴜㅤ♡ LEVEL - 66
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Dave Dyson
It seems like your correspondence has come to the wrong place! You've reached Zendesk support, and it sounds like you're probably trying to reach someone who *uses* our software to provide support. We make software that companies use to give their customers a way to contact them, but we don't actually provide support for their product, just the channel for communication.
Unfortunately, we are unable to forward your email on so please try reaching them directly from their website!
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Whitney
Get help! The toll free number was deleted in the Zendesk account. How could I recover the toll free in the Zendesk?
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