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Stage Duration reports



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Nova Dawn

Zendesk Documentation Team

Edited Jun 21, 2024


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6 comments

The Stage Duration Analysis report specifically, it appears to take into account the last active stage only and the duration in that prior to that deal being moved to a closed stage. Is this correct? 

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Hi Christopher,

The stage duration reports help you analyze how long each deal spends in each stage of your sales pipeline, not just the last stage. Here is an article for more information: Stage Duration reports 

Let me know if you have questions.

Best,

Austine Hipol
Customer Advocate | Zendesk Sell

 

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Will this bill me extra monthly if I enable the Success Insights? If so, how much?

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Audrey Ann Cipriano

Zendesk Customer Care

Hi Jenna Corrao welcome to our Community! 

You won't be billed extra monthly, however, only the highest Sell subscription has access to this feature which is the Sell Enterprise plan. Hope this helps!

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So if I have the option to enable it, I'm on the enterprise plan and have access to it?

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Arianne Batiles

Zendesk Customer Care

Hi Jenna Corrao,

I am creating a ticket on your behalf where we can continue working together. Please check your email for updates. Thanks! 

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