Managing organizations

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  • Shelley

    Is it only Admins that can view Organisations? If so, is there anyway to enable access for an agent to view Organisations?


  • Colleen Hall
    Zendesk Documentation Team

    Hi Shelley,

    Thank you for your question! On Enterprise and Enterprise Plus plans, you can update agent roles or define new custom agent roles with permissions to access and manage organizations. On all other plans, only admins can access the Organizations page. 

  • Stuart Corrans

    I can see how to edit the organization name, and how to add users.
    However, is there any way to edit the domains associated with an existing organization?


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