About the Organizations page

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  • Brettany Rhodes

    I have a couple of agents that do not have the Organization list in the sidebar. We have refreshed their pages and it still does not load. Any suggestions?

  • Jacquelyn Brewer

    Thanks for your feedback @.... Currently, the page is only visible to admins. Agents with permissions to add and edit organizations can do so from the top bar in Support.

    To create an organization as an agent

    • Click +Add and select Organization to open the create dialog.

    To search for organizations as an agent

    • Use the global search with a query of type:organization, and then click on the Organizations tab of the search results. 
  • Brettany Rhodes

    Thank you for the quick response


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