When you enable aliases, users can create an alias in their help center profile that is used in place of their name when they post or comment in the help center. The alias setting is not enabled by default.
To enable aliases
- In Guide admin, click the Settings () icon in the sidebar, then click Gather Settings.
- Select Enable alias.
- Click Save.
Users can now create an alias in their help center profile (see Adding or editing your help center alias).