Enabling SAML single sign-on

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6 Comments

  • Appsian ERP

    Great post & thank you for sharing, one of the good blogs to read about enabling SAML single sign on

     

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  • Aggelos Kanarelis

    Hi

    I am setting up SAML SSO with Azure and when testing I am getting an error that identifier is wrong. I have configured according to guidelines (https://subdomain.zendesk.com) as indicated in table 6 of the page. Any ideas what might be wrong.

    Thanks

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  • Hubert C

    Hello Aggelos!

    I understand you've chatted with our colleague regarding this issue and was able to resolve it on your own.  If you have any tips on what you did to resolve it, we'd love to know! 

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  • Aggelos Kanarelis

    I had to remove the https part from the URL. Then a little hack to land in the correct page for sign in. In Azure use the target of the Sign In button as the sign on URL.

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  • Hubert C

     Thank you for this information! 

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  • Jonathan Brown

    Can we update the End users alias via the SSO JWT flow? 

    It allows for updating any custom field but since the Alias isn't custom it's almost the only thing the documentation is missing.

     

    1

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