Understanding Zendesk Sell plans and billing

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  • Konrad Fox

    Hi, I want to change from a yearly Growth to Monthly Enterprise, my yearly plan doesn't finish until May next year. If I do this will the remaining credit from my yearly Growth be kept on account and I won't lose it if I do this Upgrade?

  • Sabra
    Zendesk Customer Care

    Hey Konrad! This is a great question for your Account Executive. I've created a ticket on your behalf, so please keep an eye out in your email for a follow up from our Sales team and your Account Executive. 


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