Creating Gather badges

What's my plan?

You can create user badges in Gather Settings, and create up to 100 badges for each brand. Before you start creating user badges, you'll need to check that badges are enabled, see Enabling Gather badges.

You must be a Guide Manager to create badges.

This article covers the following topics:

• Using example badges
• Creating a user badge
• Editing or deleting a user badge

Using example badges

After you enable user badges, the User badges menu appears on your Guide admin Settings page. You can use the example badges to help you get started creating and using badges.

To use example badges

1. In Guide, click the Settings () icon in the sidebar, then select User badges.
2. Click Activate with example badges.

   

3. Hover your mouse over a badge you want to use. You can edit the badge by clicking click the options menu () and click Edit.
4. In the Edit badge menu, you can change the name of the badge, enter a description of what the badge means, assign a category for it, (Achievement or Title), and change the icon of the badge.
5. Click Save badge.

Learn more about example badges that you can use in your community.

Creating a user badge

After you enable badges, you'll see a User badges menu in your Guide admin Settings page. This is where you'll create new badges.

Consider these best practices before creating your badges.

To create a badge

1. In Guide, click the Settings () icon in the sidebar, then select User badges.

   If you've already created 100 badges, you need to delete any unused badges before you can create more.

   

2. Click Create badge.

   Alternatively, if you haven't created any badges before then you will see the following introduction to badges landing page. Click Create my badges from scratch if you want to create your own instead of using example badges.

   

3. Complete the following information for your badge:
   • Name: the name of the badge is visible to all community members.
   • Description: explain what this badge means - who gets this badge and why. There is a 5000 character limit on this field.
   • Category: choose a category for the badge. There are two built-in badge categories to choose from: Achievement or Title, see About badge categories.
   • Icon: click Select icon to upload a badge icon to represent the badge. You can upload a JPG, PNG, SVG, or GIF file. The maximum file size is 500 KB. The recommended icon size is 40 pixels by 40 pixels.
     Note: When you've uploaded the icon, you can replace it with a new icon by clicking Replace icon.
   
4. Click Create badge.

   You'll see your new badge on the User badges page, and you can start awarding it to community members.

Editing or deleting a user badge

You can edit or delete a user badge that you've already created. Editing a badge will change the way it looks for all community members. If you delete a badge, it is permanently removed from all members that have been awarded the badge.

To edit or delete a badge

1. In Guide, click the Settings () icon in the sidebar, then select User badges.
2. Hover your mouse over the badge you want to edit or delete, then click the options menu () that appears.

   

3. Click Edit to edit the badge or click Delete to delete the badge.

   Change the relevant details and click Save. The badge is immediately updated.

4. Do one of the following:
   • If editing, change the relevant details, then click Save. The badge is immediately updated.
   • If deleting, you'll see a warning telling you how many members will lose the badge, if it's been assigned to users. Click Delete again to confirm you want to delete the badge. The badge is immediately removed from the member profiles.