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Announcing larger queue sizes for Voice with omnichannel routing
Edited Jul 25, 2025
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Announcing side conversations for Zendesk mobile app
Announcing standard actions and action flows in Copilot procedures
Announcing business goals with conversion tracking for messaging
Announcing dark mode support for the Shopify app in Zendesk Support
Edited Jul 24, 2025
Current and upcoming Zendesk betas and early access programs (EAPs)
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