As Zendesk continues merging operations with Ultimate.ai, content from Ultimate’s Knowledge Base (support.ultimate.ai) will be available exclusively via Zendesk’s Help Center (support.zendesk.com) after November 20, 2024.
What does this mean?
Information about getting started with Ultimate, using Ultimate tools, and other topics like FAQs, advice, troubleshooting, and best practices for Ultimate will all live on support.zendesk.com rather than support.ultimate.ai.
What do I need to do?
Zendesk’s Help Center content is publicly accessible, so you won't need to log in to read articles or Community discussions, but you’ll need to log in to comment, up or downvote content, and to participate in Zendesk’s community discussions. Here’s how to sign up for free access. Access to Ultimate’s legacy Knowledge Base will be discontinued after November 20, 2024.
If you have feedback or questions related to this announcement, visit our community forum where we collect and manage customer product feedback. For general assistance with your Zendesk products, contact Zendesk Customer Support.
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