You can view all IP addresses banned from accessing your messaging channels from the Banned IP addresses page in Admin Center.
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Viewing the Banned IP addresses page
On the Banned IP addresses page, you can:
- View a list of banned IP addresses
- Search the list of banned IP addresses
- Sort the list of banned IP addresses
- Add an IP address to the banned list
- Edit the banned IP address, the reason for banning the address, and add or update related comments
- Delete the ban from an IP address
To view the Banned IP addresses page
-
In Admin Center, click
People in the sidebar, then select Restrictions > Banned IP addresses.
This opens the Banned IP page, which includes a paginated list of all IP addresses banned from accessing your messaging channels. The list includes:
- The IP address
- The reason given for the ban
- Any comments added about the ban
- The agent who applied the ban
- The date of the most recent update to the information in the list
Sorting the list of banned IP addresses
You can sort the list of banned IP addresses, in ascending or descending order, by the date it was last updated.
To sort the banned IP address list
- In Admin Center, click
People in the sidebar, then select Restrictions > Banned IP addresses.
- Click the Sort icon (
) on the Last updated column.
Searching the list of banned IP addresses
You can search the banned IP list by IP address.
To search a banned IP address from the list
- In Admin Center, click
People in the sidebar, then select Restrictions > Banned IP addresses.
- In the search bar, enter the banned IP address, then click Search.