How to create an auto reply for Facebook

Comments

8 comments

  • Avatar
    Dennis Killmer

    Thanks, Andreas! This worked perfectly for us.

  • Avatar
    Andreas Schuster

    Hi Dennis,

    thanks for getting back to me, I am happy that you could achieve what you wanted. In case you've implemented some additional features, feel free to share with us here to make this article even better! :)

    Best,
    Andreas

  • Avatar
    Jennifer Rowe

    Thanks for sharing your tip, Andreas.

    And you already have one happy customer. Nice work. :)

  • Avatar
    Mike Cartwright

    Many thanks for taking the time to share what you know, Andreas! We haven't set up auto-response for Facebook yet. Seeing what you've done here, I'd like to have this implemented ASAP.

  • Avatar
    Andreas Schuster

    Hi Mike,

    thanks for your thoughts about my implementation.
    I would love to your feedback as soon you've implemented it.

    Best,
    Andreas

  • Avatar
    Sachin Sabu

    Hello Andreas, 

    This looks good but I think Zendesk has changed UI and the screenshot seems to old which doesn't apply anymore.

    Can you help me apply it to my account or do a video around the same? Will be really helpful.

  • Avatar
    Nicole Relyea

    Hey Sachin - 

    Welcome to the Zendesk Community! Hopefully Andreas will weigh in soon. :) 

  • Avatar
    Roman Kisil

    If you are looking for an Auto Responder for your Personal Facebook Messages, I have developed an open-source app just for that. Visit https://faceply.io to download it. Or check out the source code on https://github.com/romankisil/Faceply.io

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