Search query for All tickets with status On-Hold and no Due Date set

1 Comments

  • Hubert C

    Hello Falko!

    I reviewed this article Using Zendesk Support advanced search and it specified the following in the " Searching by date and time " section:

    "Date property keywords - created, updated, solved, and due date) can be combined with search operators to return data from a specific date, before a certain date, and after a certain date."

    Since our system needs a certain date to create a parameter for the search, this functionality is not available. I will gladly mark this as product feedback so our product team can review this for future release.

    Hubert C | Customer Advocate

    1

Please sign in to leave a comment.

Powered by Zendesk