Dropdown fields with numeric input


  • Andrew J
    Community Moderator

    A dropdown field can have numeric values already; but dropdowns are for preset values, so you could make 1,2,3,4,5,6,7,8,9,10... 256...etc as values.  You can also create a numerical or free-text field where you could enter numerical value,

    It seems you are wanting conditional fields where you select a specific dropdown option, and this shows you another field that you can enter numerical data into. Until you start with conditional fields, none of the Zendesk field types offer this behaviour.

    Conditional fields are possible in advanced plans - https://support.zendesk.com/hc/en-us/articles/360022293573

    There may be some apps available on lower plans, but not for starter I doubt.




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