Add 'Remove cc' trigger/automation action

183 Comments

  • Patrick

    @...
    So, this app of yours presumably uses the API to look at tickets and remove CCs when set criteria are matched?

    0
  • Bruce Banner

    Yes, it will use a trigger & target to get notified of any new ticket, then the Zendesk REST API to remove the CCs as per configuration.

    0
  • Bruce Banner

    Great news!

    Our app was approved by Zendesk and listed on the Apps Marketplace.

    Always FREE for early customers.

    Sign up to automatically remove the CCs based on your own criteria.

    0

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