Onedrive / Sharepoint integration
Posted Jun 11, 2021
An integration of Onedrive or Sharepoint as data storage for the customer data with customer folders etc..
I need the data offline to be able to work with it, but at the same time it would be great if you open the customer to see the data in the folder, or directly a link to the Windows folder (probably wishful thinking ;D ).
And in our company Sharepoint / Onedrive is in use and integrated everywhere, so it would be great if there was the function here!
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4 comments
Jacek Sałacki
Hi everyone
thanks for sharing your feedback. Information you shared here will help us prioritise our future work.
While there is no existing Ondrive/Sharepoint integration at this moment it is worth mention that Sell is built with extendability in mind. That means that we provide ways for a third party providers to extend functionalities by building custom apps and install those on given Sell instance.
More information about this can be find in Working with Zendesk Marketplace apps in Sell article.
Another functionality that may be helpful here are SmartLinks, that allows for building custom URLs based on Deal/Lead/Contact parameters.
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Mark Pinfold
+1, especially if that connector were to extend to lists and not just libraries.
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Jeremy Pinar
+1 on this one - would be fantastic if we could have a simple connector that can render the contents of a Sharepoint/OneDrive dir from within Zendesk.
This would allow us have better visibility on documents and files that have been incorporated into workflows.
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Administrator
Hello,
have you find solution for you? I'm looking for something similar
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