How to hide chat/widget from non-logged in users?Answered
I have been wanting to hide the chat/widget from users that are not logged in to the Help Center and have it appear when they are logged in.
One of our Community Moderators was able to provide some additional guidance on this topic here: Only Show HC Widget to signed in users
If you have a team of developers available, you may want to get them involved to set this up. I'll also add this to our weekly digest to help provide visibility in case other users are able to offer up some additional code for you.
I'm trying to implement the same thing, only presenting the chat launcher for signed in users.
The page Brett's link points to looks to have been moved/removed.
hi. David Nguyen
I'm surprised this code doesn't exist.
If you put the code below in script.js, the chat widget will not appear for anonymous users.
Thanks for sharing! This is the correct link I was trying to point to: Show web widget/answer bot only to signed-in users?
I hope this helps!
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