Additional Text Align Options in Agent replies (Centre/right align)



  • Official comment
    Amisha Sharma
    Zendesk Product Manager

    Thanks, Syd. We are happy to inform you that we do have plans to introduce an option to right-align text/cursor in the composer in the next few months! :) Stay tuned.

  • Sydney Neubauer

    Amisha Sharma the last Agent format update was pushed to Agent Workspace only (color text). Do you know if the other text-align options will be made available for all Zendesk UI versions?

  • Amisha Sharma
    Zendesk Product Manager

    Hi Syd - You are correct that all new features and improvements are only being added to Agent Workspace, but this one is an exception. This will be available on our legacy workspace as well. :)

  • saasten (light agent)

    Amisha Sharma can we use this feature request now?
    where's the setting to activated?

  • Steven Scott

    Any word on when this might be available?


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