Allow fields as trigger condition



  • Synne Nygård Olsen

    Deeply wanted!

  • Jacob the Moderator
    Community Moderator
    Zendesk Luminary

    Hi Caroline and Synne,

    Could you explain in an example or two what you would like to see happen?

    Perhaps there is a way to achieve what you're looking for.

  • Kathrin Lemberg

    Hey all, that would be very much needed for us as well - I would like to create a trigger based on  a custom field "seller" = text field triggers that assign the ticket to creating groups based on different seller names (one trigger for each seller would be set up) but i can only chose seller is/is not present 


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