Views: custom names for columns

10 Comments

  • Scott Allison
    Zendesk Product Manager

    Mille grazie! I'm one of the Product Managers here and along with a number of improvements to SLA capabilities that we're working on we're looking at improving this as well to give you back more space. We truly appreciate your feedback, it helps us make a better product.

    1
  • Sydney Neubauer

    Scott Allison are you addressing the option to change the SLA name or the ability to change the name of the columns in a view? 

    0
  • Scott Allison
    Zendesk Product Manager

    Sydney Neubauer We plan a shorter name for the SLA column but I'll flag the general need up to the team who own Views.

    2
  • Leonardo Germinario

    Scott Allison thanks a lot

    0
  • Ralph Heeneman

    We need this too. +1

    0
  • Scott Allison
    Zendesk Product Manager

    Quick update to let you know that we have updated the column header in Italian from "Prossima violazione dello SLA" to simply "SLA". We've also done that in most other languages too, with a handful of ones remaining that will be changed soon. 

    If there are other column headers that are too long, please let us know.

    Alternatively, if there is a separate need for customisation please can you tell us more about that?

    0
  • Fabien BONHOMME

    Hello Scott , In french we still have SLA (Accord sur les niveaux de service)

    Can you change to SLA too?

    thank you

    0
  • Scott Allison
    Zendesk Product Manager

    Fabien BONHOMME We're working on that right now! Thanks for your patience.

    0
  • Scott Allison
    Zendesk Product Manager

    Fabien BONHOMME This has now been fixed, the SLA column header is now just "SLA". Merci!

    0
  • Fabien BONHOMME

    thank you very much Scott

    0

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