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Ticket Delete Event

Answered


Posted Aug 01, 2022

Hi,


I would like to know if the event for deleting tickets is available for the zendesk client object, similar to the one for saving:

client.on ('ticket.save', function () {
  // handler
});

Thank you


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1 comment

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Trapta Singh

Zendesk LuminaryCommunity Moderator

Hi Lucia Zarbano,

I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.

However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.

Thanks

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