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Ticket Delete Event
Answered
Posted Aug 01, 2022
Hi,
I would like to know if the event for deleting tickets is available for the zendesk client object, similar to the one for saving:
client.on ('ticket.save', function () {
// handler
});
Thank you
0
1
1 comment
Trapta Singh
Hi Lucia Zarbano,
I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.
However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.
Thanks
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