Feature Request: Multi Select Field - Make Conditional


  • John Watts

    I wish I could upvote this request more than once.  We utilize other pieces of form request software where you are able to create conditional logic based off multi-select fields, I was suprised to learn that Zendesk didn't offer this functionality.

  • Mark Pinfold

    The clunkiness of the workarounds on this one is real.

    Ten dropdown boxes or radio buttons to declare simple yes/no conditions where one field could produce the same results in a fraction of the space and time. Translated into user experience, this kills buy in.


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