Recent searches


No recent searches

Quick way to create language articles in bulk?

Answered


Posted Mar 24, 2023

I have 100+ articles published in US English. The articles get populated with text via a conversion utility that converts our DITA authoring source to Zendesk.

Now I have a separate set of 100+ articles that are translated into Thai. When I try to convert these to Zendesk, it says the article is not created yet. 

So I can go into Zendesk Guide, select the US English article and then select the drop-down for Thai to create the language-specific version of that article, then I have to enter at least one character, click Save, then click Publish. Repeat 100 times.

Is there a way to automate this so I don't have to manually create all 100+ articles? We will be publishing in 6+ languages, so it would be helpful to automate this. 


0

1

1 comment

FYI, The solution to this problem is this API.

{{baseUrl}}/api/v2/help_center/articles/{article-id}/translations.json

 

0


Please sign in to leave a comment.

Didn't find what you're looking for?

New post