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Announcing synonyms for entity detection
Edited Jul 11, 2025
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Announcing a modernized version of the Ticket settings page (Coming soon)
Announcing AI-powered conditions for contextual workspaces, including AI and custom ticket fields
Announcing admin configurations for the Workday integration
Edited Jul 10, 2025
Announcing the Action Builder EAP
Announcing the file type allowlist for Zendesk Support
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