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iframes added via edit code will not hold



Posted Aug 22, 2023

I have an article that has not been updated in 5 months and the Google sheet that I added to display in an iframe no longer works. Has there been any change. 

When I try to add it back in and save, at reopening of code I see:

<iframe></iframe>

which is not what I entered, its simply the beginning and ending tags


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2 comments

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Pedro Rodrigues

Community Moderator

Hi Lorrie McConnell, can you please confirm whether you have the setting "Display unsafe content" checked in Guide Settings?

That could probably be what's preventing the Google Sheet iframe from loading (here's an example article). Also, make sure the Google Sheet is published (File » Share » Publish to web).

Hope this helps!

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Shawna James

Community Product Feedback Specialist

Thank you Pedro for helping reply to this comment and providing a workaround! We appreciate your support in helping your fellow community members. 

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