Recent searches

No recent searches

Custom record creation API /api/sunshine/objects/types is failing

image avatar

Dinesh Local

Posted Sep 27, 2023

I am working on integraiton app which creates the custom record type in Zendesk for its users , however the API is failing, i have tested for other domains, it worked fine, but failing for others. Any reason, is there any particular permission needed for it 

0

1

1 comment

Date
    image avatar

    Greg Katechis

    Zendesk Developer Advocacy

    Hi Dinesh! This depends on whether you're using the legacy version or the new version of custom objects. Assuming it's the newer version, each domain would need to enable it before you were able to successfully make a call in their instance. Take a look at this article for more information on the topic!

    0

    Please sign in to leave a comment.

    Didn't find what you're looking for?

    New post