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Viewing "empty" sections in Guide

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Stacey Krantz

Posted Nov 14, 2023

Is it possible to have a section visible in the Guide even if there are no articles nested in that section? Currently, end users cannot see a section in our guide unless there is an article published to that section. 

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    Noly Maron Unson

    Zendesk Customer Care

    Hi Stacy,

    An article needs to be published under a section and should be available for the viewer for the section to be visible. There is currently no option to make an empty section visible to end users.

    Hope this helps. 

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