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Zendesk SDK - Support Form Conditional Fields

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Regina Pratscher

Posted Nov 20, 2023

Currently, customizations like conditional fields, which dynamically displays certain fields based on other inputs, are not replicated in the Mobile SDK interface. We would love to be able to configure conditional fields in the Mobile SDK interface and make the process of replicating the web support form easier and more accurate.

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    Shawna James

    Community Product Feedback Specialist

    Hello Regina, thank you for taking the time to provide us with your feedback.
     
    I want to point you in the direction of our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs, specifically around the business impact for this lack of functionality. We would appreciate you taking the time to update your post and utilize the template.

    For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the the comments below. Thank you again!

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