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Profile images/icons missing from Updates feed



Posted Feb 02, 2024

On the new 'Home' page in the 'Updates' feed on the right of the screen the feed doesn't currently have any visible profile images compared to the old Dashboard.

Members of my team have stated it used to be quite helpful for easily seeing who had last replied to tickets they were working on and are now finding it harder to read through.

My team and I believe this would be something that would be a great feature to have back.


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2 comments

For example on the old homepage you could see the name and picuture

 

 

This is not there on the new homepage:

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image avatar

Shawna James

Community Product Feedback Specialist

Hello Michael, 
 
Thank you for taking the time to provide us with your feedback and Keelan for adding your thoughts in here as well. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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