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Detect Dynamic Data?

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Michael

Zendesk LuminaryUser Group Leader

Posted Jul 16, 2024

Does this feature allow now or in the future to detect dynamic data? For example, can I setup dection for an order number, account number, address, etc?

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    David Falé

    Zendesk Product Manager

    Hi Michael, apologies for the delay in responding. I can confirm we now support detection of dynamic data.

    Please see the details here: https://support.zendesk.com/hc/en-us/articles/9033538117402-Announcing-new-field-types-for-entity-detection-EAP

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