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Internal Links with Article Multiplacement



Posted Nov 14, 2024

I'm wondering if, in the future, internal links within the article multiplacement feature will be able to auto-detect which portal they are located in? Right now, we are unable to use internal links in shared articles because we need to ensure that users remain in their individual portals.


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Orsolya Forster

Zendesk Product Manager

Isabella Giannicchi thanks for the feedback. Such dynamic URLs can be included in the future, we are planning several types of dynamic content so multiplaced articles can be personalized to different audiences. I record this feedback for future prioritization. Cheers!

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