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Allow Companies to Brand the CSAT Survey
Posted Feb 03, 2025
It would be nice if Zendesk could implement a new feature for the CSAT survey that allows us to brand it, like being able to add the company's name and logo at the top so it feels more familiar and engaging for our customers:
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4 comments
Scott Tynan
+1
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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Tetiana Gron
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
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Jacobo Rendon
Thanks Tetiana!
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