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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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I am interested in a feature where I can use @mentions or tag a Slack user inside of a Zendesk ticket. This would allow ...

Posted May 21, 2021 · Permanently deleted user

32

Followers

40

Votes

18

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Could Zendesk offer a way to include our live chat script in Shopify's new checkout? Your clients don't have a way to in...

Posted Jul 28, 2023 · Victor Borie

9

Followers

2

Votes

5

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Hi! I'm wondering if Zendesk offers an application or a tool where it can read/write data in a SQL database? Like the sa...

Posted Nov 25, 2024 · Noemi

2

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0

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3

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Feature Request Summary:

Zendesk should amend the error message "An app has timed out an...

Posted Aug 01, 2022 · Nick S

5

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1

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3

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

Posted Nov 19, 2024 · Maxi Cooper - menze

1

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0

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1

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The Zendesk provided Salesforce app and integration is a key element in our systems setup, but it could use some serious...

Posted Jun 09, 2023 · Dan R.

12

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10

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10

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Feature Request Summary:

Zendesk should give admins the ability to control who can access us...

Posted Aug 18, 2023 · BAKO

5

Followers

5

Votes

4

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We are wanting to show what products our customers have purchased and emergency contacts in the Zendesk Salesforce Sideb...

Posted Mar 13, 2023 · Janet Holyoak

4

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1

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5

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Hi all, It would be great to have a possibility to export integration logs via API or set up advanced filters and alerts...

Posted Oct 25, 2023 · Artem Fursenko

7

Followers

9

Votes

3

Comments


I've integrate the instagram into the account, but when a costumer replies an story asking something about that story, I...

Posted May 24, 2022 · Eduardo Cunha

10

Followers

5

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10

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