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I am trying to get the excerpt for promoted_articles, but I get an error
not possible to access `article` in `arti...Posted Dec 23, 2024 · Alex | Plement
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I am running an api that makes calls to zendesk on behalf of my customers. They give us their account ids and that's wha...
Posted Mar 05, 2025 · Travis Spangle
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Hi Zendesk Community, I'm looking for an API or method to retrieve the original
To and CC fiel...Posted Feb 26, 2025 · Amit Chinchane
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I've set redirect rules via the EAP API to redirect an archived article to a different article. Using the Search Redirec...
Posted Jun 18, 2024 · Vicky Mills
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Hi These are bugs I see on the ticket import api, ref:
Posted Apr 03, 2024 · Lars Ørnlo
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We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...
Posted Mar 06, 2025 · Karthiga Adhimoolam
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Posted Mar 04, 2025 · evanthia dimitriou
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I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/<ticketID>.json ...
Posted Dec 06, 2024 · Mark Ross
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Hei. I want to post a comment/reply to an ongoing conversation via API. I have the following put request: url:
Posted Sep 11, 2023 · Batinas Andrei
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We can see that it's possible to use custom ticket fields in triggers via
{{ticket.ticket_field_replacewithcustomfi...Posted Jul 01, 2022 · Tracy
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