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Developer - Zendesk APIs

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      Using Zendesk Article API, how do I get the latest article draft, and not the published body?
      I have a published article with a more recent edited, unpublished draft. Using the Articles API, I can't seem to get the...

      Posted Sep 06, 2024 · Bienvenido David

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      How to Retrieve All Tickets in a Date Range from Zendesk API
      "I am looking for a way to obtain all tickets within a date range, from [start date] to [end date], but I see that the Z...

      Posted Feb 17, 2025 · Miguel Gonzalez Ubiera

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      How can I create or update category, section and article in Japanese using API?
      Hello, I'm trying to migrate category, section and article from live to sandbox. I moved them in the version of source o...

      Posted Feb 24, 2025 · Harvey Kim

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      Search users by event type, profile source
      Is there a way to search users by events? I know that I can get a list of users and than filter the events but can be th...

      Posted Feb 05, 2025 · Cesar Arguinzones

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      Get Account ID (Zendesk Instance) Information
      Hi, I'm building a third-party integration to be listed on Marketplace and I need a way to get the unique account ID (th...

      Posted Nov 17, 2021 · Rodrigo Fraga

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      Error searching for fields type Checkbox
      I can't search for a field of type checkbox by passing `false`; this throws an "Invalid value" error. On endpoint: POST ...

      Posted Feb 19, 2025 · Leonardo NOVO

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      Replies via Messaging
      I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

      Posted Jan 29, 2025 · Yvan Lin

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      IP restriction breaking integrations and connections like Slack
      I want to enable IP restriction to improve the instance security - but I've hit a roadblock… Slack does not support stat...

      Posted Feb 18, 2025 · ROM HIRSH

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      Zendesk Messaging - Authentication
      Hi , I developed an external bot backend that gets the web messaging "Conversation Creation" and "Conversation Message" ...

      Posted Feb 16, 2025 · Ofer Razon

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      Trigger is not accepting "notification_webhook" as action field parameter
      Steps to reproduce 1. Create a webhook as listed here:

      Posted Jan 24, 2025 · Mauricio Diaz

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